How do I handle product requests?

How can I effectively manage my product requests?

As the administrator, you can see all product requests made by your supervisors and employees.

As a supervisor, you can see all product requests for the customers to which areas you have been assigned to. For more information regarding this, go to Company Structure.

In this article, you will learn how to handle product requests:

• How do I find product requests?

• How do I filter product requests?

• How do I read product requests?

• How do I handle product requests?

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This is how you find product requests

	In the menu, go to Storage > Product requests
	You can also access the requests through the Overview
	Click on Product requests in the overview

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This is how you filter product requests

	It is possible to limit which product requests will be shown by clicking on Customer or Areas
	By doing so, you can specify which Customer or Area you want to see the requests of

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This is how you read a product request

The following information is included in a product request

Content	Description
Order no.	The order number changes every time a new product request is received. You will also receive further information regarding the customer and location.
Ordered by	Here you can see which employee has requested the product.
Date	Here you can see when the request has been made.
Comment	If a comment was attached to the request, it will be shown here.
Content	Will show the product number, the product, and the quantity ordered.

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This is how you handle product requests

	You can either approve or deny a product request
	Click on Delete request to deny the order request
	OBS: The request will be permanently deleted from the system.
	Click on Handle request to approve the request
	Check if the product request is correct and if the products have been taken from the right storage
	Approve the request by clicking on Transfer