How do I see which customers my employees are associated with?
The administrator and supervisors have access to view which workplace affiliations an employee has. An indirect association with a workplace is created when the employee is allocated to a task for this specific customer.
It is also possible for the administrator and supervisors to create a direct link between a customer and employee. It is this link, either direct or indirect, that allows an employee to see information about a customer, e.g. location and phone number.
In this article, you will learn how to see which locations your employees are assigned to:
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How do I see which workplaces my employees are associated with?
- How do I edit my employees' workplaces?
This is how you can see which workplaces your employees are associated with
In the menu, go to Employees > Employee list | |
Thereafter, click on Show the employee's workplaces |
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Here, you can see which customers the employee is indirectly and directly assigned to | |
The indirect association happens when an employee is assigned a task for a customer in the calendar. The direct association can be made and edited here — read more about this in the section How to edit employee workplaces |
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This is how you can edit an employee's workplaces
In the menu, go to Employees > Employee list |
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Thereafter, click on Show the employee's workplaces |
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Click on Edit workplaces | |
Select or deselect workplaces to determine which workplaces the employee should be directly associated with | |
Finish by clicking on Save workplaces | |
It is not possible to remove indirect associations in the same manner. However, you can make the system forget an indirect association after a certain amount of time, if the employee no longer works at that location. To learn more about how to change this setting, see the following article: Access to workplaces |
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