How does an administrator/supervisor send an e-mail or an SMS through CleanManager?
Get started with sending e-mails or SMS to either customers or employees.
By default, it will be possible through the Base module to send e-mails to the customer's contact person or one's employees. If you would like to be able to send SMS, the SMS module has to be activated.
Supervisors will only be able to send messages to contacts located in the areas they manage.
It will only be possible to send messages through the web version of CleanManager.
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In this article, learn how an administrator/supervisor sends a message through CleanManager:
How to send an e-mail
In the menu, click on Send message | ||
Afterward, select the type E-mail | ||
Here, the administrator/supervisor will have the opportunity to write an e-mail to employees, the customer's contact person and the company e-mail. | ||
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Select a recipient | ||
Choose between one or more recipients of the e-mail and whether it should be both employees and contact persons who are to receive it. The contact persons and employees, who have not been assigned an e-mail in the system, will be displayed here. |
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Enter a subject in Subject | ||
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Write the content of the e-mail | ||
By default, the system will end the e-mail with “With kind regards,” as well as the name of the person writing. |
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Select/Deselect Send a copy to my own e-mail |
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Finish the process, by clicking on Send e-mail when the e-mail is ready.
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How to send an SMS
In the menu, click on Send message | ||
Next, select the type Text message | ||
Here, the administrator/supervisor will have the option to send an SMS to employees, the contact persons at the customer and to the registered company phone number. | ||
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Choose recipient | ||
Pick between one or more recipients for the SMS and whether it should be both employees and contact persons who are to receive it. It will be displayed which contact persons, and employees, have not been assigned a phone number in the system. |
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Select a Sender | ||
Here the administrator/supervisor must decide whether they want to use their own phone number, which is registered in the system, or whether it should be CleanSMS. Messages from your own number can be answered, by the receiver, whereas CleanSMS cannot. |
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Write the content of the SMS | ||
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Finish the process by clicking on Send text message | |
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INFO: To see your SMS usage, read the following article: Outgoing text messages To see how you increase your maximum amount of monthly SMS, read the following article: Maximum number of text messages |
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