How do I cancel my account subscription to CleanCalculator?
As an administrator, you have the right to terminate your company subscription to CleanCalculator.
In regards to our T&C, a CleanCalculator account must be terminated one month in advance of the next invoicing period at the latest.
Read more here on how to terminate your CleanCalculator subscription:
How to terminate your subscription
In the menu, click on Contact details | |
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Thereafter, click on Terminate subscription | |
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CleanManager automatically fills in the most important information for the termination (except for the Customer Number and the CI no.) |
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Click on the field adjacent to Contact e-mail if you wish to change the recipient to another mail than that of the administrator (The administrator will automatically also receive the termination notice even if you change the e-mail). | |
Click on the field adjacent to Reason for termination to provide us additional feedback in regards to your termination. | |
Click on the button Terminate subscription to continue the termination | |
INFO: Your customer number can be found on your bill. If you cannot find your customer number or your CI no., you can enter the number 1 in these fields to go through with the termination. |
Click on Confirm termination to validate your choice to cancel your CleanCalculator account | |
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Your termination is now registered | |
Click on UNDO TERMINATION if you wish to reactivate your CleanCalculator account. You can undo the termination till the last day, before your subscription expires. | |
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Click on the field adjacent to Contact e-mail if you wish to change the recipient to another e-mail than that of the administrator for your re-subscription (The administrator will automatically receive the re-subscription notice as well, even if you change the e-mail). | |
Click on the button, Resume subscription to confirm your re-subscription | |
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