How can I set up the account so that customers are able to see pictures and comments related to tasks?

Set up the ability to share image documentation with customers on individual tasks.

Hereby, they can keep up to date on any image documentation of defects, or extra time spent on tasks with additional documentation.

With this setting, it will be possible automatically to share pictures with your customers.

They can then see all pictures attached to the task, including the comments related to the pictures.

Activate the sharing of task images with customers

Activate this setting to enable the sharing of pictures and related comments on tasks with your customers:

To set up this setting, go to:

Settings > General settings > App with Time Tracking