View the work hours overview as the administrator/supervisor

What can I see in the work hours overview as the administrator/supervisor?

As the administrator, you can view all hours for all customers.

As a supervisor, you can see the hours for customers assigned to your customer areas. This means that a supervisor might not be able to view all the work hours for an employee if this employee is also assigned to a customer outside the supervisor's areas.  For more information regarding this, go to Company Structure.

In the menu Work hours overview, you will be able to view and sort work hours by customer, employee, and customer areas for a specific period of time.

In this article, you will learn how to use the work hours overview:

• How do I find the Work hours overview?
• Where can I see a total overview of work hours for a selected time period?
• What does it mean if a symbol appears?
• Where can I see the work hours sorted by employees/customers/areas?
• Where can I see the tasks distributed over the selected period of time?
• How can I see closing days for a customer within a given period of time?

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This is how you find the Work hours overview

	In the menu, go to Work hours overview
	You can now sort your view
	To learn more about what you can sort by, read the following article: How do I sort the view of the work hours overview?

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This is where you can see the total overview of work hours for the selected time period

	Go to In total for the period
	The work hours are sorted by the cleaning types you have in the system. You will be able to see the scheduled and used time as well as the difference, transport time, and task price if you have enabled this. Read more about this in the article: Settings for the work hours overview
	INFO: Learn more about how to create, edit, and delete cleaning types in the following section: Cleaning types

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This is what the symbols mean

The following symbols can be triggered in the work hours overview

See the table below for a description of the meaning of the symbols

Symbol	Meaning
	The list contains 1 task with deleted employees
	The list contains 1 task which is reported and not approved
	The list contains 1 task where the time used is not approved
	There are public holidays in the selected period
	The list contains 1 task where no employees are associated

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This is where you can see the work hours sorted by customers/employees/areas

	You can have the tasks displayed by customers, employees, or areas depending on your choices in the sorting
	Next to Sort by, select one of the following:
	Customer Employees Area
	Next to Show, select either all customers/employees/areas Thereafter, click on Update
	Scroll down the page until you see Customers/Employees/Areas with tasks during the period
	The tasks are summarised by cleaning types Click on Show all to expand the list to view all the individual tasks
	You can now see all tasks sorted by cleaning type Click on Hide all to collapse the list again

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This is where you can see the tasks distributed over the selected period of time

	Scroll down the page until you see Cleaning spread out over the period
	In this view, you can see the tasks spread out over the selected period of time

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This is how you can see all closing days within a given period of time

	Click on the dropdown menu Sort by and select Customer
	Afterwards, select the customer whose closing days you want to see
	Click on Update
	Scroll down the page until you see Cleaning spread out over the period Here you can see all closing days over the selected time period To learn more about what you can sort by, read the following article: How do I sort the view of the work hours overview?

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Continue to the article: How do I manage tasks in the work hours overview?

Here, you can read more about your options for handling the tasks in the work hours overview.