View check-ins and check-outs as the administrator/supervisor

As the administrator or supervisor, where can I see check-ins for employees, and what do the icons mean?

As the administrator, you can see all check-ins for all employees. 

As the supervisor, you can see all check-ins for the locations in the customer areas you have been assigned to. For more information regarding this, go to Company Structure.

In the Check-ins menu, you will be able to see all registered check-ins as well as whether the employee has started the task manually or with an NFC tag.

In this article, you will learn how to see and understand the registered check-ins:

• What can I see about the employees check-ins?

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This is what you can see about the check-ins

Information about the task

In the first column, click on to see information about the task

Depending on the status of the task, you will have different options for handling the tasks available. You can read more about the different options for handling a task in the following article: How do I view the images that have been attached to tasks via the app?

Check-in/Check-out

The icon indicates whether the action is a check-in or a check-out

Icon	Meaning
	Indicates a check-in
	Indicates a check-out

Arrival/departure

In this column, you can see the arrival and/or departure time that the employee has registered through the app. You will also be able to see whether the time registration has been done manually or with the use of NFC tags.

See the table below for an explanation of the icons that may appear in this column

Icon	Meaning
	The time is entered manually by the employee - without NFC tag
	The time is registered on the server - with NFC tag
	The time is registered on the employee's phone and synchronized later - the phone had no service at the time when the task was started and/or ended

INFO:

You can adjust the setting for which customers you want to allow manual check-in in the following article: For which customer should it be possible for employees to check in manually without an NFC-tag and register arrival and/or departure time

You can also read more about how the employees can start a task with the NFC tag despite having no service on their phone: Handling of "no connection to the server"

Registered in the system

The timestamp that has been registered in the system

If the task has been started without using an NFC tag, you might see a variation in the arrival/departure time and the time that has been registered in the system

NOTE:

If the arrival or departure time does not match the time registered in the system, it may be because the employee has adjusted the time via the app during manual check-in or check-out without using an NFC tag. For more information on how to start and end a task without an NFC tag, see the following articles: Start task - without NFC tag and End task - without NFC tag

Employee

Here, you can see which employee started and ended the task

Workplace

The location where the task was started and ended

Attention

Hover the mouse cursor over  to see if there is something to be aware of regarding the registered check-in

	The time from the employee's phone has been used for one or both times. This happens when there is no connection to the server when the employee checks in
	An NFC tag has been registered on this customer, but it was not used during check-in
	The NFC tag is assigned to a different location than the one specified in the task. This can either be because the customer/location on the task has been edited or the tag has been moved to another location