View check-ins and check-outs as a contact person

How can a customer contact see check-in and check-out times?

A contact person for a customer can view all the check-ins and check-outs that have been planned for them. It is also possible to sort by period if they are looking for a specific check-in or check-out. A contact person will also be able to view the photos attached to the tasks.

NOTE:

The customer contact person will only be able to see this if they have been granted access to the system.

In this article, you will learn how to enable customers to see check-ins and check-outs:

• What settings need to be enabled by the administrator?
• What needs to be set up on the customer?
• Where can I see check-ins, check-outs, and image documentation in Workhours overview?
• Where can I see check-ins, check-outs, and photo documentation in the calendar?

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These settings must be enabled

	In the menu, go to Settings > General settings
	Then scroll down until you reach the settings for App with Time Tracking
	The following settings must be enabled for the customer to see the check-ins, check-outs, and images on the tasks
	Start and end times registered through the check-in app are visible to customers  Should customers be able to see pictures including comments related to tasks?

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This must be set up on the customer

	In the menu, go to Customer > Customer list
	Then click Edit customer
	Tick the following:
	Grant access to CleanManager to contact person Show hour overview to the contact person
	Then click Save

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Here you will be able to see check-ins and check-outs as well as photo documentation in the workhours overview as a customer

	In the menu, go to Workhours overview
	Choose a period of time
	Then click Update
	Click on a task
	It will now be possible to view check-in and check-out and also photos attached to the task. INFO: It will be possible to download the images attached to the assignments.

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Here you will be able to see check-ins and check-outs as well as photo documentation in the calendar as a customer

	In the menu, go to Calendar
	Click on a task
	It will now be possible to view check-in and check-out and also photos attached to the task. INFO: It will be possible to download the images attached to the assignments.